Emotional Quotient (EQ)
I believe EQ (Emotional Quotient) is more important than IQ (Intelligence Quotient), as IQ is more of a individual quality, but EQ deals with people around us. There is also AQ (Adversity Quotient) which will not be talked about in this post.
One
of the worst things we can be labelled as is “This person has no EQ…”. Hence it is essential we understand what it
entails.
- Self-awareness : The ability to recognise and understand our moods, emotions, and drives, as well as their effect on other people. When we are angry, are we consciously aware that we are angry? And that anger can make us say and do things we may regret? When we are unreasonable, do we know that we are being unreasonable?
- Self-regulation : The ability to control or redirect our disruptive impulses and moods. The propensity to suspend judgement, to think before acting. Are we able to control our actions when we are angry, moody or stressed?
- Motivation : The passion to work for reasons that go beyond money or status. Is money our priority (this will be elaborated in a later post)?
- Empathy : The ability to understand the emotional makeup of other people. The skill in treating people according to their emotional reactions. Are we able to read other people's mind by listening to what they say and watching their body language? Are we observant and sensitive to other people's needs? Or do we almost always jump to conclusions?
- Social Skill : The proficiency in managing relationships and building networks. The ability to find common ground and build rapport.
Example: I had a neighbour who often traveled back to his home country. After each trip, he would give me some cookies that he brought back. I kept telling him that there is no need to do that, although I thanked him every time he did. The point is, I don't really like cookies (too dry for me), and it will be a waste giving them to me so regularly. I hinted a few times, but he didn't get it. This stopped only after he moved back to his home country permanently.
I mean, he is a nice person, and I enjoy being his friend. But the cookies. I would prefer some cooking oil instead. 😊
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